1. Browse Products: Start by browsing through our range of products to find the items you’re interested in purchasing.
2. Add to Cart: Once you’ve found the products you want, click on the “Add to Cart” button next to each item. You can continue browsing or proceed to checkout when you’re ready.
3. Review Cart: Review the items in your cart to ensure everything is correct. You can update quantities or remove items if needed.
4. Proceed to Checkout: When you’re satisfied with your selection, click on the “Proceed to Checkout” button. You’ll be prompted to enter your shipping address, contact information, and any other required details.
5. Select Shipping Method: Choose your preferred shipping method from the available options. Make sure to review the estimated delivery times and costs associated with each method. For Orders less than Rs 20,000 a fixed shipping rate of 50% discount rate is applicable which is Rs 3,000 while for orders above Rs 50,000 we offer free shipping.
6. Payment: Enter your payment information to complete the order. We accept various payment methods, including credit/debit cards, PayPal, and other secure payment through bank transfers.
7. Order Confirmation: After successfully placing your order, you’ll receive an order confirmation email with details of your purchase. Keep this email for your records and reference.
8. Track Your Order: Once your order has been processed and shipped, you’ll receive a separate email with tracking information. You can use this information to track the status of your delivery.
9. Receive Your Order: Sit back and relax while we prepare and deliver your order to your doorstep. If you have any questions or concerns about your order, our customer support team is here to assist you.
10. Enjoy Your Purchase: Once your order arrives, unpack your items and enjoy your new purchase! If you’re satisfied with your experience, we’d love to hear your feedback.

1. Order Processing: Once you place an order, our team begins processing it promptly. This includes verifying the items, packaging them securely, and preparing them for shipment.
2. Carrier Selection: We work with reputable shipping carriers to ensure your orders are delivered safely and on time. Our choice of carrier may vary based on factors such as destination, package size, and shipping speed.
3. Tracking Information: Once your order has been shipped, you’ll receive a confirmation email containing tracking information. You can use this information to track the status of your shipment and monitor its progress until it reaches your doorstep.
4. Delivery: Our shipping partners will deliver your order to the port in Port-Louis. Please ensure that someone is available to receive the package or provide instructions for safe delivery if you won’t be available.
5. International Shipping: Additional customs clearance procedures may be required. Please note that import duties, taxes, and fees may apply, which are the responsibility of the recipient. We recommend checking with the MRA for more information on potential charges.
6. Delivery Times: The estimated delivery time for your order may vary depending on factors such as your location, the shipping method selected, and any unforeseen circumstances. While we strive to deliver your order within the estimated timeframe, please understand that occasional delays may occur. Average shipping times are 45-60 days.
7. Shipping Costs: We offer free shipping for orders above Rs 50,000 and a fixed rate of Rs 3,000 for orders above Rs 20,000

We offer free shipping for orders above Rs 50,000 and a fixed rate of Rs 3,000 for orders above Rs 20,000

Import duties, taxes, and fees may apply, which are the responsibility of the recipient. We recommend checking with the MRA for more information on potential charges

Below is an example from the MRA website. Follow this link for more information

Example

Transaction Value of goods: Rs. 1000

Customs duty: 10%

VAT: 15%

Customs duty: (1000×10%) = 100

VAT: (1000+100)x15% = 165

Customs Charges: 100+165 = 265

Freight and Insurance charges of unaccompanied dutiable baggage are added to the Transaction Value of the goods prior to the calculation of the customs duty.

The estimated delivery time for your order may vary depending on factors such as your location, the shipping method selected, and any unforeseen circumstances. While we strive to deliver your order within the estimated timeframe, please understand that occasional delays may occur. Average shipping times are 45-60 days.

We offer multiple secure payment options to ensure your peace of mind. You can choose to pay using PayPal, a trusted and widely used online payment platform known for its robust security measures. Additionally, we also accept bank transfers for added convenience.

The minimum order amount is Rs 20,000

Yes. Send us a message and we will arrange for your custom order.

Clearance is done by our agent in Mauritius. Our agent will handle all the clearance process and you will need to do the required payment to them or the MRA.

Goods are delivered to the port at Port-Louis and needs to be picked up there. You can arrange for your own transport or get in touch with our clearance agent in Mauritius to deliver at your house at an additional cost.

We currently ship to Mauritius. We will be adding shipping to Rodrigues and Reunion island soon.